Following is a handpicked list of the Best Auto Dialer App & Software providers for your business, with their popular features and website links. The list contains both open source (free) and paid software.
Best Free Auto Dialer Software & Apps: Top Picks
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1) RingCentral
RingCentral has everything you require for managing your call center. It includes auto dialing feature to maximize the productivity of the outbound call. Features: Client OS: Mac, Windows, Linux Free Trial: 30-days Free Trial
99.99% uptime guarantee Custom campaigns Data integration Voicemail Campaign management Real-time reporting and analytics Safe dial featuring TCPA compliance Progressive Dialer
Key Specs:
Free Trial: Yes Starting plan: $149/ month Client OS: Mac, Windows, Linux Deployment: Cloud. Call recording: Yes. Contact list management: Yes. Campaign controls: Yes Call Centre Management: Yes. Get Free Now » 30-days Free Trial
2) Nextiva
Nextiva is a virtual phone number system. It allows you to start audio and video conferencing with just one mouse click. This application offers a local toll-free number. It provides alters of voicemail via email. Nextiva easily allows you to receive SMS and text messages from your mobile app. Features: Client OS: Windows, macOS, iOS, and Android Free Trial: 30-days Free Trial
You can know the customer’s information when they call. Automatically get feedback from your clients. All your communication and data can be managed centrally. You can track the interaction of a customer with your business. This VoIP tool provides a real-time view of your clients at an individual level. You can send an online fax, text message, and SMS. Offers professionally recorded greetings. Supports Call Forwarding, Call Routing Get Local Numbers in the following Countries: Canada, United Kingdom, United States, Puerto Rico Can you get Multiple Numbers? YES WhatsApp Support: YES Type of Virtual Phone Numbers: Local and international Price: Plans start at $1 .99 a month. 20% Discount on Yearly Payment. Free Trial: 30 Day Trial
Get Free Now » 30-Days Free Trial
3) Vonage
Vonage is a highly reliable, cloud-based VoIP service that offers 50+ phone features and integrated solutions. You will get voice, SMS, fax, team messaging, and video meeting with Vonage Business Communications. It also provides an Intuitive video collaboration solution to use across your organization. It can prioritize your communication traffic for optimal quality and performance. Features: Client OS: Android, iOS Free Trial: 14-days Free Trial
Offers 99.999% global reliability and Quality of Service (QoS) You can schedule video meetings from your calendar Connect from virtually anywhere, anytime, with our desktop and mobile apps. Send unlimited team messaging Integrations: Salesforce, Microsoft Team, Microsoft Dynamics, Office 365, G Suite, ZohoCRM, etc. Get Local Numbers in the following countries: 60+ countries, including Canada, China, Guam, Hong Kong, India, Macau, Malaysia, United States, etc. Can you get Multiple Numbers? YES WhatsApp Support: YES Type of Virtual Phone Numbers: Business phone or toll-free numbers Apps: Android, iOS Pricing: Plan starts at $13.99 per line per mobile. Free Trial: 14-day free trial
Get Free Now » 14-Days Free Trial
4) Grasshopper
Grasshopper is a phone service provider for startups, solopreneurs, and small businesses of up to 20 people. It offers virtual business numbers to keep business and personal calls separate. The services operate with your existing devices, so buying additional equipment or phones is no need. This phone system provides unlimited domestic calls, messaging, virtual fax, and voicemail. A Ruby Receptionist service is also available to route incoming calls to a live US-based receptionist. Grasshopper also has essential features like automated greetings, call forwarding and business VoIP. Features: Client OS: Mac, Windows, Android Free Trial: 7-Days Free Trial
Port your existing phone number without changing the number your clients already know. Use VoIP and Wi-Fi to make calls when the cellular reception is poor. It allows you for business texting by providing updates and quick replies to customers. Users can transfer calls to a different extension or number. You can set custom greetings to welcome clients and visitors when they call. Users access transcribed voicemail in real-time without listening to them. Simultaneous call handling enables you to take calls from multiple people simultaneously. Grasshopper provides detailed call reports to keep you updated on the business performance.
Key Specs:
Free Trial: 7-day trial Starting plan: Plans start at $26 a month. 10% Discount on Yearly Payment. Client OS: Mac, Windows, Android Deployment: Cloud, On-Premises Get Free Now » 7-Days Free Trial
5) Phone Burner
PhoneBurner is an excellent auto dialer service. You can integrate it with popular CRMs like Zapier, Salesforce, and HubSpot. It is versatile enough to suit various needs, from inbound calls to telemarketing. Features: Client OS: Mac, Windows, Linux Free Trial: 60-days Free Trial
SMS and email support for follow-ups. You can set up virtual numbers based on local area codes. Voicemail recognition for better call handling. Automated post-call information processing. This auto call software offers a feature of campaign management. This web based dialer offers real-time reporting and analytics. Web-based administration.
Key Specs:
Free Trial: Yes Starting plan: $149/ month Client OS: Mac, Windows, Linux Deployment: Cloud Call recording: Yes. Contact list management: Yes. Campaign controls: Yes Call Centre Management: Yes Get a Quote » 60-days Free Trial
6) CallHippo
CallHippo is easy to use virtual phone system. This program helps you to improve your customer support. You can also use it to analyze employee’s productivity. Features: Client OS: Mac, Windows, Linux Free Trial: 10-days Free Trial
It helps you to set up your phone system with ease. Offers multiple telephony providers before placing a call. You can know the right time to call your international clients. CallHippo provides a call recording and analytics facility. This application enables you to select a phone according to the country. This autodial software offers a unique number for different departments.
Key Specs:
Free Trial: No Starting price: $14 Client OS: Mac, Windows, Linux Deployment: Cloud, On-Premises Get a Quote » 10-days Free Trial
7) EngageBay
EngageBay is an Autodialer tool that incorporates marketing, sales, and CRM tools into one software package. With this predictive Dialer, it is possible to make a single call or set up a series of calls to multiple contacts. Features: Client OS: Windows, Android, iOS. Free Trial: Free Forever
Offers Outbound calls. Offers alerts for missed calls. Helps you optimize call center operations. Increases call agent’s productivity. Allows you to manage multiple marketing campaigns. It makes it easier for agents to remember details regarding past calls. This autodial software helps you to monitor performance in real-time. This phone dialer helps you to convert more leads. Provides recording calls and playback. Wrap-up calls.
Key Specs:
Free Trial: Yes Starting price: $9.99/month Client OS: Web, Android, iPhone Deployment: On-Premises Get a Quote »
8) Agile CRM
Agile CRM tool helps you to automate your sales, marketing, and call service in one platform. This tool has a contact management facility that allows you to close deals faster. It also enables you to sync your Google calendar with CRM to get notifications about upcoming meetings. Features: Client OS: Mac, Windows, Linux Free Trial: Free for 10 users
It provides voicemail automation. You can view contact data from the client conversation, call, notes, etc. You can synch Agile CRM data with Google calendar to get notifications about upcoming meetings. You can attach documents to deals. Offers third-party integrations. It helps you to receive regular email reports around the call activity of your staff. Allows you to call multiple contacts with a single mouse click. This phone dialer software helps you to know the information about the buyer’s journey. This automatic dialing software offers Call Recording and Campaign Management feature. Provides real-time reporting and analytics. Allows you to keep track of your communications with your staff with real time call logs. You can maintain insights with reports and advanced analytics.
Key Specs:
Free Trial: Yes Starting plan: Free Trail Client OS: Mac, Windows, Linux Deployment: Cloud, On-Premises Call recording: Yes. Contact list management: Yes. Campaign controls: Yes. Call Centre Management: Yes. Get a Quote »
9) Convoso
Convoso is an autodialer software that automates lead follow-up, boosts contact rates, and increases ROI while staying compliant. This tool is designed for higher conversion with fewer leads and manage the productivity of remote agents.
Features:
This auto-dial software boosts contact rates by 30% Allows you to manage the productivity of remote agents. This automatic dialing software helps you to convert more with fewer leads. Get real-time insights into list profitability.
Key Specs:
Free Trial: Yes Demo Request: Yes Starting price: $29 Client OS: Web Deployment: Cloud hosted Visit Convoso »
10) Exotel
Exotel is one of the best auto-dialers that you can integrate with tons of different tools to make the most out of your call handling process. With personalized Exotel phone numbers, you can convert more leads by using caller ID.
Features:
Integrates with tons of apps and services. This autodial software helps you to set up personalized virtual telephone numbers for additional convenience. Great enterprise-level security. Interactive voice response support.
Key Specs:
Free Trial: Yes Request Demo: Yes Starting price: $136.43 Client OS: Mac, Windows, Linux Deployment: Cloud, On-Premises Get a Quote »
11) CallHub
CallHub is an enterprise-grade auto dialer solution with call center software, voice broadcasting software, and SMS marketing software. It is a popular choice for political campaigns and nonprofit organizations in 200+ countries across the globe.
Features:
It helps you to match your caller ID with the location of your contacts. Allows you to schedule a convenient time to follow-up and Call. You can join live calls for quality assurance and guide training sessions. This phone dialer software offers real-time reporting and analytics. Answering machine detection. Phone number verification.
Key Specs:
Free Trial: No Starting price: $69/month Client OS: Web Deployment: Cloud Hosted Get a Quote »
12) Ameyo
Ameyo offers a comprehensive end to end auto dialer experience. It provides an omnichannel contact center and a CRM in a single platform. It also eliminates gaps in the customer engagement market. It offers full-fledged seamless customer experience solution for businesses across all dimensions.
Features:
It notifies via manager when the lead list reaches. This power dialer software helps you increase your call connections and conversion rate. Allows you to view channel-specific dashboards and reports. Inbound lead conversion. It helps you to automate your calling process. Offers randomized predictive dialing. This phone dialer software allows you to do up-sell and cross-sell. Dialing based on last retry time. Offers multi-filter auto-dialing.
Key Specs:
Free Trial: No Demo Request: Yes Client OS: Windows and Mac Deployment: Web App, Mac, Windows, iPhone, Android Get a Quote »
13) Five9
Five9 is an easy to use self-service system that utilizes the latest voice recognition technology. It enables you to solve any problems of your customers faster. This tool helps agents to focus on higher-value interactions and increase customer support.
Features:
Five9’s IVR automates routine calls. It allows you to make changes quickly using the drag-and-drop engagement workflow. You can identify customers and personalize the self-service flow. Increases agent productivity. It guides customers to the right answer or agent. It allows you to integrate any CRM. It offers a feature of voicemail routing. Five9 offers various dialing modes to suit your needs. It helps you to streamline lead management.
Key Specs:
Free Trial: No Demo Request: Yes Client OS: Mac, Windows, Linux Deployment: Cloud, On-Premises Get a Quote »
14) Nectar Desk
Nectar Desk is an affordable SaaS solution for managing inbound and outbound calls with reporting and analytics. This automatic dialing tool delivers a comprehensive call center application that can be set up in minutes, from buying a number to customizing your agents and more.
Features:
Offers an advanced call center functionality Feature of Click-to call Provides a real time dashboard. Applies skill-based dialing for targeted outbound campaigns. It helps you to automate the outbound dialing processes Minimizes Agent idle time Enables dynamic call pacing 24/5 Phone/Chat/Email Support.
Key Specs:
Free Trial: Yes Demo Request: Yes Starting price: $29/month/ per user Client OS: Web Deployment: Cloud, On-Premises Get a Quote »
FAQ:
VoIP is a phone system that allows you to communicate with other people over the internet. These applications enable you to make a conference call, send an online fax, text message, SMS, etc. Here are some of the Best Auto Dialer Software:
RingCentral Nextiva Vonage Grasshopper Phone Burner CallHippo EngageBay Agile CRM
An Auto Dialer is a software application that uses a list of phone numbers that allows you to automatically dial, leave messages or request information from leads or customers. Auto dialer tools are mostly used for the repeated and boring tasks, which might take a lot of time and reduce the call agent’s productivity. Auto dialer software can do this while the agent is working on other aspects of the call. They will even screen out voicemails and negative call results, like busy signals and no answers. In recent years Auto Dialer software has become popular. Here are some prime reasons behind the popularity of the Auto Dialer’s Software:
It helps to reduce the agent idle time. Allows you to avoid incorrect contact dialing. Provides real-time analytics and reporting tools to track process or agent deficiencies for elimination. It remains compliant with the Do Not Call (DNC) or Do Not Disturb (DND) guidelines. You can choose to set up and route calls via an Interactive Voice Response (IVR) or a live call agent. It helps you deliver quality, tone, or strength of messaging for deploying an outbound sales strategy.
Some of the most commonly used auto dialer systems are as follows:
Power Dialer: This type of auto dialer software dials a number from a given list and connects it to a dedicated agent. The Dialer also checks agent availability and immediately calls the next number. Preview Dialer: This type of Autodialer passes on important information about a prospect to a live agent. The Auto Dialer software then waits for a pre-defined period before launching the call. It allows the agent to preview important information and analyze it. Progressive Dialer: Progressive dialers helps you to disconnect a call if no ringing is recorded. This type of Dialer also waits for a short duration before disconnecting the call when no response comes from other ends. Predictive Dialer: This type of auto dialer employs smart algorithm techniques called pacing to dial numbers based on agents availability.
Here are some important features of Automatic Dialing software:
It helps to improve the productivity of the call center. Allows you to increase the lead-to-conversion ratio. It offers reliable customer database management. Offers real-time call monitoring and reporting. Offers the capability to run simultaneous campaigns. Customized messages for different campaigns and customer segments. Provides automatic call recording for process improvements. Supports customization. It provides an easy-to-use user interface. Provides call forwarding facility.
Here are some important applications of Auto Dialer software:
Track and report on call outcomes. Record phone conversations for quality assurance purposes Answering machine detection Screen and filter calls that are sent to voicemail. Provide agents with a typical response for common call queries and issues Set desired caller ID and location to display to contacts while making calls. Establish marketing tasks/actions to complete specific goals and track performance.
Here are the rules you need to follow while using Auto Dialer Software:
To use Auto Dialer, you should have at least 8 to 10 agents in your contact center to see benefits. The more agents you have, the more effective the Autodialer tool will be for you. Some auto dialers deliver live calls so they listen answer by the user before connecting the call to an agent. This may results in a significant delay for the call recipient. Hosted dialers with different dialing modes are mostly found in contact center suites. This suite of advanced applications (such as IVR and Automatic Call Distribution (ACD)) can come with fairly steep per agent prices. If you just want a dialer, then you should consider some stand-alone systems available in the market, as the best Auto Dialer has lots of predictive and unwanted features for you. You should look for Auto Dialer software, which has a DNC list of every country.
Automated dialer software have brought some great improvements to business with bottom-line growth, efficiency and productivity. Here are the certain important business impact of Auto Dialer Software:
An automatic dialer system helps eliminate wastage of resources. Auto dialers tool contributes positively to process and manage organizational efficiency through analytics. Helps businesses by checking the precision and accuracy of messaging and even automating some process flow elements to ensure fluid functioning.
Auto dialers help you increase the call connection ratio, leading to higher agent productivity and increased sales. We can evaluate Auto Dialer Software based on the given parameters:
Price: The Autodialer software should offer the best pricing structure, number of users, or selected features. Ease of use: An auto dialer software should be easy to install and set up or use. Call automation: Auto Dialer software should offer features like automatic call routing to the next available agent, but you should also consider other features like preview dialing, automated lead scoring, and call-based workflow automation. Customer Relationship Management (CRM) integration: Auto dialer software should have a CRM integration feature because it saves you money, tracks time automatically, and promotes efficient team collaboration. Voice-over-Internet-Protocol (VoIP) integration: Auto dialer software should integrate easily with VoIP business phone systems. Call analytics: Auto Dialer software should provide detailed reports and analytics on agent performance, call volume, campaign success, etc. Customer support: Autodialer companies should offer easily accessible online documentation and good customer support.
